The following information is from our EF Tour coordinator with regards to the manual payment plan. We have learned a lot through this process regarding payments and EF policies, and we thank you for your patience and flexibility as we work out the details. Many of you are very familiar with Junior Tours and their payment options, so it was a surprise to many that EF did not have similar policies. It was unfortunately not made clear initially that you were limited to using their manual payment plan if using a credit card, which we understand many of you wish to use when paying for a trip this large.
Originally, the stipulations of using the manual payment option were as follows:
Registration: Pay initial $95 registration fee, plus optional travel insurance, plus one-time $50 manual payment processing fee. First manual payment of $500 due within 30 days of travel, then another $500 due within 90 days. After that, you were free to pay as frequently or as infrequently as you wanted, in any amount, as long as the trip was paid off at least 100 days prior to departure.
Because our tour is so far out (2019), we have worked out some extra flexibility with the manual payment plan. This is very helpful as many of you are traveling with us to Williamsburg as well, and this will lower the initial payments you make on the manual plan for our Europe trip. The following is how we are going to address the manual payment plan moving forward per our EF Tour Coordinator:
“We can make the exception to adapt the manual payment plan to smaller payments for your group. I will put an alert on the account for the smaller payments on the manual payment plan. Systematically folks could get notifications still for not keeping up with the manual plan but I will waive any late fees that could automatically post to accounts.
The payment schedule will be $250 paid by 30 days, 60 days, 90 days, and 120 days. The payment date will be based on the exact date of their registration.”
Again, we thank you for your patience and flexibility in this as we work with a new tour company for this trip! This is a learning process for all involved, but we are so excited you’re all joining us and we are going to have an amazing trip!
Finally, please make note that if you change from the manual payment plan to the automatic payment plan at ANY TIME (even the very last payment before departure), you WILL BE REFUNDED the $50 one-time processing fee you paid with registration.
Please let us know if we can assist you in any way!
Originally, the stipulations of using the manual payment option were as follows:
Registration: Pay initial $95 registration fee, plus optional travel insurance, plus one-time $50 manual payment processing fee. First manual payment of $500 due within 30 days of travel, then another $500 due within 90 days. After that, you were free to pay as frequently or as infrequently as you wanted, in any amount, as long as the trip was paid off at least 100 days prior to departure.
Because our tour is so far out (2019), we have worked out some extra flexibility with the manual payment plan. This is very helpful as many of you are traveling with us to Williamsburg as well, and this will lower the initial payments you make on the manual plan for our Europe trip. The following is how we are going to address the manual payment plan moving forward per our EF Tour Coordinator:
“We can make the exception to adapt the manual payment plan to smaller payments for your group. I will put an alert on the account for the smaller payments on the manual payment plan. Systematically folks could get notifications still for not keeping up with the manual plan but I will waive any late fees that could automatically post to accounts.
The payment schedule will be $250 paid by 30 days, 60 days, 90 days, and 120 days. The payment date will be based on the exact date of their registration.”
Again, we thank you for your patience and flexibility in this as we work with a new tour company for this trip! This is a learning process for all involved, but we are so excited you’re all joining us and we are going to have an amazing trip!
Finally, please make note that if you change from the manual payment plan to the automatic payment plan at ANY TIME (even the very last payment before departure), you WILL BE REFUNDED the $50 one-time processing fee you paid with registration.
Please let us know if we can assist you in any way!